You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Free standard shipping on orders over $50
Estimated to be delivered within 7 days.
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All orders are carefully processed and shipped within 5-7 business days. We prioritize timely delivery, ensuring your items are packed with care and sent directly to your door. Stay tuned for your shipping confirmation and tracking details as soon as your order is on its way!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Did you encounter any problems during the use of the product (2 in 1 Glass Oil Sprayer)?
Please rest assured! We will do our best to give you a satisfactory solution in the end!
Regarding the issue of water in the straw after receiving the goods?
Each product set has a water spraying test at factory. Only with a certain effect is it qualified. So, water in it is normal, not a used one. Use it assuredly. Thanks!
Oil is leaking from the handle of the oil sprayer?
Due to the long-term improper use of the product and the failure to clean it regularly, a small amount of oil remains inside the oil cap. It is recommended to use the product in a proper way and clean it regularly.
Is the spraying range a bit wide and the amount of oil excessive?
Control spray range via distance. For uneven coverage, move sprayer steadily and check nozzle blockage. For excess oil, adjust sprayer pressure, press gently & steadily to get right force. Thus, the problems can be resolved.
The product is damaged and cannot be used
Please contact Amazon for return and exchange processing!
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